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B4 Computers was originally setup as a call out service providing computer services in the local area.
Since then B4 computers had to expand to support the ever growing needs of its existing customers.
We now have a computer workshop in High Lane, Stockport that can accommodate speedy repairs. Our customers already use the workshop for friendly advice and the purchase of computer equipment.
Due to the demand of our call out services we have had to employ more computer engineers.
We know that our customers use their computers on many levels and we understand that some businesses fail when their computers don't operate correctly.
This is why we have decided to offer an express service for customers who rely on computers as an essential business tool.
We want your computers to have minimal downtime.
Meet our Team
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David |
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Operations Manager |
| Russell |
Computer Engineer |
Mark
Neil
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Computer Engineer
Computer Engineer
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| John |
Computer Technician |
| Zeki |
Computer Technician |
Support Packages
We at B4 Computers are always looking for new ways to support our customers.
Due to the popularity of our call out services we have to prioritise this service. We understand that we are essentially, the IT department for over 100 local businesses and we have taken on more engineers to keep up with this demand.
Now we offer Support Packages to businesses who feel that our support could affect the success of their business and need B4 Computers to be on standby in case of an emergency.
B4 offer 3 x levels of support:
- Pay as you go
- Telephone / Remote support
- Charged at £30 (inc. VAT) per half hour
- Software support only
- Not include; virus removal, network issues, new equipment or new users
- Call-out support
- Charged at £30 (inc. VAT) per half hour
- Standard rate for hardware / software / replacement / upgrade
- Support Agreement
- Telephone / Remote support
- No charge, included in Agreement
- Up to 40 minutes of support per session
- Software support only
- Not include; virus removal, network issues, new equipment or new users
- Not include Server maintenance
- Call-out support
- Charged at £25 (inc. VAT) per half hour
- Onsite response within 24 hours of support request
- Hardware and Software Maintenance Agreement
- Telephone / Remote support
- No charge, included in Agreement
- Software support only
- Not include; virus removal, network issues, new equipment or new users
- Includes Server maintenance
- Call-out support
- No charge for labour on maintenance of items as per schedule
- Charged at £25 (inc. VAT) per half hour for non-maintenance items
- Onsite response within 24 hours of support request
- Hardware / Software
- Charged per item of new Hardware and Software
- Charged per item of replacement Hardware and Software
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